Privacy Policy

Privacy Policy

Last updated: 10th February 2026

Longworth Facades is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or contact us.

1. Who We Are

Company name: Longworth Building Services Ltd
Trading name: Longworth Facades
Company number: 03215644
Registered address:
Florida House,
Haydock Industrial Estate,
5 N Florida Rd,
Haydock,
Saint Helens,
WA11 9UB

If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details provided on our website.


2. What Information We Collect

We may collect and process the following information:

  • Contact information (such as your name, email address, phone number) when you submit an enquiry via our contact forms.

  • Technical and usage data including IP address, browser type, pages visited, and time spent on the site, collected via Google Analytics.


3. How We Collect Your Data

Your data is collected in the following ways:

  • When you voluntarily submit an enquiry through a website form.

  • Automatically, through cookies and analytics tools when you browse our website.

Please note:
Our website forms do not store personal data on the website server.
All form submissions are sent directly to our email inbox.


4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide requested information.

  • Improve our website’s performance and user experience.

  • Monitor website traffic and usage patterns.

We do not sell, rent, or trade your personal data to third parties.


5. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:

  • Pages visited

  • Time spent on pages

  • Device and browser information

This data is anonymised and used purely for statistical and performance analysis. You can learn more about how Google uses data by visiting Google’s Privacy Policy.


6. Cookies

Our website uses cookies to:

  • Ensure the website functions correctly

  • Analyse traffic and improve performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.


7. Data Storage and Security

  • Enquiry data is received via email and is not stored on the website server.

  • We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.


8. How Long We Keep Your Data

We only keep personal data for as long as necessary to:

  • Respond to your enquiry

  • Meet legal, accounting, or reporting requirements

When data is no longer required, it is securely deleted.


9. Your Data Protection Rights

Under UK data protection laws, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing of your data

  • Lodge a complaint with the Information Commissioner’s Office (ICO)


10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.